Shipping policy
Thank you for shopping with Beyond Polish Sale!
We want to ensure that your shopping experience is as smooth as possible. Below are the details regarding our shipping options and rates. Please review this policy carefully.
1. Processing Time
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Options and Rates
We offer three shipping options for your convenience:
Standard Shipping (Estimated 7-15 Business Days)
- Order Price: $0 - $59.99 USD
- Shipping Cost: $7.90 USD
Expedited Shipping (Estimated 3-7 Business Days)
- All Orders: $15.90 USD
Free Shipping (Estimated 7-15 Business Days)
- Order Price: $60 USD and above
- Shipping Cost: $0 USD
The total estimated delivery time is the sum of the processing time and shipping time:
- For Standard Delivery: 8-18 working days (1-3 days for processing + 7-15 days for shipping).
- For Expedited Delivery: 4-10 working days (1-3 days for processing + 3-7 days for shipping).
3. Order Tracking
Once your order has been shipped, you will receive an email notification containing tracking information. You can track your order using the provided tracking number.
4. Shipping Delays
While we aim to deliver your order promptly, shipping delays may occur due to factors beyond our control, such as weather conditions or carrier issues. If your order is delayed, we will notify you as soon as possible. Please note that Beyond Polish Sale is not responsible for shipping delays caused by the shipping carrier.
5. Address Accuracy
Please ensure that your shipping address is accurate and complete. Beyond Polish Sale is not responsible for delays or lost packages caused by incorrect or incomplete addresses. If a package is returned due to an incorrect address, you will be responsible for any additional shipping fees incurred to resend the order.
6. Lost or Damaged Packages
Beyond Polish Sale is not responsible for any lost or damaged packages once the order has been shipped. If your package is lost or damaged during transit, please contact the carrier directly to file a claim. If you believe the issue occurred before the package reached you, please contact our customer service team at [email protected], and we will assist you as best as we can.
7. International Shipping
We proudly ship worldwide!
8. P.O. Boxes
We do offer shipping to P.O. Boxes for orders shipped via standard shipping. However, expedited or overnight shipping is not available for P.O. Boxes.
9. Contact Us
If you have any questions or concerns regarding our shipping policy or need assistance with your order, please reach out to us:
- Email: [email protected]
- Phone: (707) 876-8468
- Address: 782 Braydon Pl, Napa, CA 94559,US
Thank you for shopping at Beyond Polish Sale!
We look forward to delivering your stylish hair accessories and hair care products.